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ProviderNumber: 50709

Title: DESERT VALLEY HOSPITAL

Address1: 16850 BEAR VALLEY RD

City: VICTORVILLE

State Code: CA

Zip Code: 92395

County: SAN BERNARDINO

Phone Number: 7602418000

Hospital Type: Acute Care Hospitals

Hospital Ownership: Proprietary

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: No Different (Number of Patients: 46; Rate: 80.33; Lower Est.: 33.21; Higher Est.: 127.45)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 4084; Rate: 0.38; Lower Est.: 0.01; Higher Est.: 0.75)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 208; Rate: 7.79; Lower Est.: 0.64; Higher Est.: 14.94)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 699; Rate: 0.98; Lower Est.: 0; Higher Est.: 6.35)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 41; Rate: 2.07; Lower Est.: 0; Higher Est.: 4.25)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 4222; Rate: 0.54; Lower Est.: 0; Higher Est.: 2.23)

Serious Complications Compared to National Average: Better (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Number of Cases Too Small (Number of Patients: 5; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 32; Rate: 2.17; Lower Est.: 0.58; Higher Est.: 3.76)

Deaths from Certain Conditions Compared to National Average: Better (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 9; Usually: 23; Always: 68
Doctors communicated well - Sometimes/Never: 11; Usually: 19; Always: 70
Receive help as soon as they want - Sometimes/Never: 17; Usually: 27; Always: 56
Pain was well controlled - Sometimes/Never: 10; Usually: 29; Always: 61
Explained about medicines before giving it to them - Sometimes/Never: 31; Usually: 20; Always: 49
Clean room and bathroom - Sometimes/Never: 16; Usually: 20; Always: 64
Area around their room were quiet at night - Sometimes/Never: 20; Usually: 34; Always: 46
Provided recovery at home instructions - Yes: 76; No: 24
Hospital rating (O to 10; 10 highest) - 6 or lower: 14; 7 or 8: 30; 9 or 10: 56
YES, would recommend the hospital: 58
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 56

Percentage of Patients who would recommend the hospital: Definitely Recommend: 58; Probably Recommend: 31; Not Recommend: 11

Surgery patients given the right antibiotic to prevent infection: 97% (Number of Patients: 95)

Patients treated at the right time within 24 hrs before or after: 98% (Number of Patients: 131)

Outpatients having surgery who got an antibiotic at the right time: 100% (Number of Patients: 28)

Outpatients having surgery who got the right kind of antibiotic: 93% (Number of Patients: 28)

ProviderNumber: 50517

Title: VICTOR VALLEY COMMUNITY HOSPITAL

Address1: 15248 11TH ST

City: VICTORVILLE

State Code: CA

Zip Code: 92392

County: SAN BERNARDINO

Phone Number: 7602458691

Hospital Type: Acute Care Hospitals

Hospital Ownership: Voluntary non-profit - Other

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 5; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 1480; Rate: 0.42; Lower Est.: 0; Higher Est.: 0.93)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 177; Rate: 9.35; Lower Est.: 1.55; Higher Est.: 17.15)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 319; Rate: 2.34; Lower Est.: 0; Higher Est.: 10.65)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 58; Rate: 2.05; Lower Est.: 0; Higher Est.: 4.23)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 1502; Rate: 0.96; Lower Est.: 0; Higher Est.: 3.21)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: Number of Cases Too Small (Number of Patients: 20; Rate: NA)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 13; Usually: 24; Always: 63
Doctors communicated well - Sometimes/Never: 8; Usually: 23; Always: 69
Receive help as soon as they want - Sometimes/Never: 23; Usually: 31; Always: 46
Pain was well controlled - Sometimes/Never: 11; Usually: 31; Always: 58
Explained about medicines before giving it to them - Sometimes/Never: 29; Usually: 18; Always: 53
Clean room and bathroom - Sometimes/Never: 22; Usually: 26; Always: 52
Area around their room were quiet at night - Sometimes/Never: 24; Usually: 37; Always: 39
Provided recovery at home instructions - Yes: 77; No: 23
Hospital rating (O to 10; 10 highest) - 6 or lower: 20; 7 or 8: 32; 9 or 10: 48
YES, would recommend the hospital: 49
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 48

Percentage of Patients who would recommend the hospital: Definitely Recommend: 49; Probably Recommend: 34; Not Recommend: 17

Surgery patients given the right antibiotic to prevent infection: 69% (Number of Patients: 326)

Patients treated at the right time within 24 hrs before or after: 76% (Number of Patients: 109)

Outpatients having surgery who got an antibiotic at the right time: 37% (Number of Patients: 35)

Outpatients having surgery who got the right kind of antibiotic: 88% (Number of Patients: 26)