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ProviderNumber: 50243

Title: DESERT REGIONAL MEDICAL CENTER

Address1: 1150 NORTH INDIAN CANYON DRIVE

City: PALM SPRINGS

State Code: CA

Zip Code: 92262

County: RIVERSIDE

Phone Number: 7603236511

Hospital Type: Acute Care Hospitals

Hospital Ownership: Government - Hospital District or Authority

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - YES; Stroke Care - NO; Nursing Care - YES

Death from serious treatable complications after surgery Compared to National Average: No Different (Number of Patients: 93; Rate: 131.84; Lower Est.: 89.99; Higher Est.: 173.69)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 5801; Rate: 0.48; Lower Est.: 0.11; Higher Est.: 0.85)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 329; Rate: 10.72; Lower Est.: 4.04; Higher Est.: 17.4)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 1814; Rate: 5.3; Lower Est.: 1.24; Higher Est.: 9.36)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 268; Rate: 2.26; Lower Est.: 0.24; Higher Est.: 4.28)

Accidental cuts and tears from medical treatment Compared to National Average: Worse (Number of Patients: 6290; Rate: 3.31; Lower Est.: 2.09; Higher Est.: 4.53)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Number of Cases Too Small (Number of Patients: 14; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 137; Rate: 3.34; Lower Est.: 1.85; Higher Est.: 4.83)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 8; Usually: 16; Always: 76
Doctors communicated well - Sometimes/Never: 5; Usually: 15; Always: 80
Receive help as soon as they want - Sometimes/Never: 14; Usually: 26; Always: 60
Pain was well controlled - Sometimes/Never: 8; Usually: 20; Always: 72
Explained about medicines before giving it to them - Sometimes/Never: 26; Usually: 17; Always: 57
Clean room and bathroom - Sometimes/Never: 12; Usually: 17; Always: 71
Area around their room were quiet at night - Sometimes/Never: 17; Usually: 34; Always: 49
Provided recovery at home instructions - Yes: 82; No: 18
Hospital rating (O to 10; 10 highest) - 6 or lower: 10; 7 or 8: 21; 9 or 10: 69
YES, would recommend the hospital: 73
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 69

Percentage of Patients who would recommend the hospital: Definitely Recommend: 73; Probably Recommend: 22; Not Recommend: 5

Surgery patients given the right antibiotic to prevent infection: 96% (Number of Patients: 406)

Patients treated at the right time within 24 hrs before or after: 96% (Number of Patients: 132)

Outpatients having surgery who got an antibiotic at the right time: 98% (Number of Patients: 177)

Outpatients having surgery who got the right kind of antibiotic: 98% (Number of Patients: 176)

ProviderNumber: 50573

Title: EISENHOWER MEDICAL CENTER

Address1: 39-000 BOB HOPE DRIVE

City: RANCHO MIRAGE

State Code: CA

Zip Code: 92270

County: RIVERSIDE

Phone Number: 7603403911

Hospital Type: Acute Care Hospitals

Hospital Ownership: Proprietary

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - YES; Stroke Care - YES; Nursing Care - YES

Death from serious treatable complications after surgery Compared to National Average: No Different (Number of Patients: 157; Rate: 124.13; Lower Est.: 89.2; Higher Est.: 159.06)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 16997; Rate: 0.19; Lower Est.: 0; Higher Est.: 0.43)

Breathing failure after surgery Compared to National Average: Better (Number of Patients: 3244; Rate: 4.36; Lower Est.: 1.48; Higher Est.: 7.24)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 6703; Rate: 4.61; Lower Est.: 2.34; Higher Est.: 6.88)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 752; Rate: 1.66; Lower Est.: 0; Higher Est.: 3.38)

Accidental cuts and tears from medical treatment Compared to National Average: Worse (Number of Patients: 17581; Rate: 2.85; Lower Est.: 2.14; Higher Est.: 3.56)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: No Different (Number of Patients: 36; Rate: 4.87; Lower Est.: 2.24; Higher Est.: 7.5)

Deaths after admission for broken hip Compared to National Average: Better (Number of Patients: 307; Rate: 1.59; Lower Est.: 0.37; Higher Est.: 2.81)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 5; Usually: 19; Always: 76
Doctors communicated well - Sometimes/Never: 5; Usually: 17; Always: 78
Receive help as soon as they want - Sometimes/Never: 11; Usually: 27; Always: 62
Pain was well controlled - Sometimes/Never: 5; Usually: 22; Always: 73
Explained about medicines before giving it to them - Sometimes/Never: 20; Usually: 20; Always: 60
Clean room and bathroom - Sometimes/Never: 10; Usually: 21; Always: 69
Area around their room were quiet at night - Sometimes/Never: 16; Usually: 31; Always: 53
Provided recovery at home instructions - Yes: 81; No: 19
Hospital rating (O to 10; 10 highest) - 6 or lower: 7; 7 or 8: 19; 9 or 10: 74
YES, would recommend the hospital: 82
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 74

Percentage of Patients who would recommend the hospital: Definitely Recommend: 82; Probably Recommend: 14; Not Recommend: 4

Surgery patients given the right antibiotic to prevent infection: 98% (Number of Patients: 874)

Patients treated at the right time within 24 hrs before or after: 87% (Number of Patients: 446)

Outpatients having surgery who got an antibiotic at the right time: 93% (Number of Patients: 361)

Outpatients having surgery who got the right kind of antibiotic: 83% (Number of Patients: 354)