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ProviderNumber: 50071

Title: KAISER FOUNDATION HOSPITAL-SANTA CLARA

Address1: 700 LAWRENCE EXPRESSWAY

City: SANTA CLARA

State Code: CA

Zip Code: 95051

County: SANTA CLARA

Phone Number: 4082366400

Hospital Type: Acute Care Hospitals

Hospital Ownership: Government - Federal

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - YES; Stroke Care - YES; Nursing Care - YES

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 13; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 623; Rate: 0.51; Lower Est.: 0; Higher Est.: 1.06)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 54; Rate: 8.65; Lower Est.: 0; Higher Est.: 18.27)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 184; Rate: 7.91; Lower Est.: 0; Higher Est.: 17.51)

A wound that splits open after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 11; Rate: NA)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 674; Rate: 2.53; Lower Est.: 0; Higher Est.: 5.18)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: Number of Cases Too Small (Number of Patients: 8; Rate: NA)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 5; Usually: 21; Always: 74
Doctors communicated well - Sometimes/Never: 4; Usually: 15; Always: 81
Receive help as soon as they want - Sometimes/Never: 12; Usually: 26; Always: 62
Pain was well controlled - Sometimes/Never: 7; Usually: 25; Always: 68
Explained about medicines before giving it to them - Sometimes/Never: 20; Usually: 20; Always: 60
Clean room and bathroom - Sometimes/Never: 10; Usually: 21; Always: 69
Area around their room were quiet at night - Sometimes/Never: 13; Usually: 34; Always: 53
Provided recovery at home instructions - Yes: 84; No: 16
Hospital rating (O to 10; 10 highest) - 6 or lower: 6; 7 or 8: 20; 9 or 10: 74
YES, would recommend the hospital: 78
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 74

Percentage of Patients who would recommend the hospital: Definitely Recommend: 78; Probably Recommend: 19; Not Recommend: 3

Surgery patients given the right antibiotic to prevent infection: NA

Patients treated at the right time within 24 hrs before or after: NA

Outpatients having surgery who got an antibiotic at the right time: NA

Outpatients having surgery who got the right kind of antibiotic: NA

ProviderNumber: 50541

Title: KAISER FOUNDATION HOSPITAL - REDWOOD CITY

Address1: 1150 VETERANS BOULEVARD

City: REDWOOD CITY

State Code: CA

Zip Code: 94063

County: SAN MATEO

Phone Number: 6502992000

Hospital Type: Acute Care Hospitals

Hospital Ownership: Voluntary non-profit - Other

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - YES; Nursing Care - YES

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 4; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 288; Rate: 0.55; Lower Est.: 0; Higher Est.: 1.12)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 48; Rate: 9.42; Lower Est.: 0.7; Higher Est.: 18.14)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 90; Rate: 3.03; Lower Est.: 0; Higher Est.: 12.5)

A wound that splits open after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 4; Rate: NA)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 281; Rate: 3.17; Lower Est.: 0.21; Higher Est.: 6.13)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: Number of Cases Too Small (Number of Patients: 8; Rate: NA)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 7; Usually: 24; Always: 69
Doctors communicated well - Sometimes/Never: 5; Usually: 16; Always: 79
Receive help as soon as they want - Sometimes/Never: 12; Usually: 27; Always: 61
Pain was well controlled - Sometimes/Never: 8; Usually: 24; Always: 68
Explained about medicines before giving it to them - Sometimes/Never: 23; Usually: 21; Always: 56
Clean room and bathroom - Sometimes/Never: 11; Usually: 26; Always: 63
Area around their room were quiet at night - Sometimes/Never: 23; Usually: 37; Always: 40
Provided recovery at home instructions - Yes: 83; No: 17
Hospital rating (O to 10; 10 highest) - 6 or lower: 10; 7 or 8: 30; 9 or 10: 60
YES, would recommend the hospital: 68
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 60

Percentage of Patients who would recommend the hospital: Definitely Recommend: 68; Probably Recommend: 26; Not Recommend: 6

Surgery patients given the right antibiotic to prevent infection: NA

Patients treated at the right time within 24 hrs before or after: NA

Outpatients having surgery who got an antibiotic at the right time: NA

Outpatients having surgery who got the right kind of antibiotic: NA

ProviderNumber: 50211

Title: ALAMEDA HOSPITAL

Address1: 2070 CLINTON AVE

City: ALAMEDA

State Code: CA

Zip Code: 94501

County: ALAMEDA

Phone Number: 5105223700

Hospital Type: Acute Care Hospitals

Hospital Ownership: Voluntary non-profit - Private

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 13; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 2188; Rate: 0.54; Lower Est.: 0.05; Higher Est.: 1.03)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 87; Rate: 12.36; Lower Est.: 3.32; Higher Est.: 21.4)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 264; Rate: 2.32; Lower Est.: 0; Higher Est.: 10.59)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 48; Rate: 2.08; Lower Est.: 0; Higher Est.: 4.26)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 2321; Rate: 1.33; Lower Est.: 0; Higher Est.: 3.53)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 47; Rate: 2.36; Lower Est.: 0.71; Higher Est.: 4.01)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 8; Usually: 26; Always: 66
Doctors communicated well - Sometimes/Never: 7; Usually: 20; Always: 73
Receive help as soon as they want - Sometimes/Never: 17; Usually: 30; Always: 53
Pain was well controlled - Sometimes/Never: 10; Usually: 27; Always: 63
Explained about medicines before giving it to them - Sometimes/Never: 29; Usually: 24; Always: 47
Clean room and bathroom - Sometimes/Never: 11; Usually: 27; Always: 62
Area around their room were quiet at night - Sometimes/Never: 27; Usually: 34; Always: 39
Provided recovery at home instructions - Yes: 80; No: 20
Hospital rating (O to 10; 10 highest) - 6 or lower: 14; 7 or 8: 31; 9 or 10: 55
YES, would recommend the hospital: 62
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 55

Percentage of Patients who would recommend the hospital: Definitely Recommend: 62; Probably Recommend: 30; Not Recommend: 8

Surgery patients given the right antibiotic to prevent infection: 100% (Number of Patients: 83)

Patients treated at the right time within 24 hrs before or after: 96% (Number of Patients: 73)

Outpatients having surgery who got an antibiotic at the right time: 89% (Number of Patients: 19)

Outpatients having surgery who got the right kind of antibiotic: 95% (Number of Patients: 19)

ProviderNumber: 50070

Title: KAISER FOUNDATION HOSPITAL - SOUTH SAN FRANCISCO

Address1: 1200 EL CAMINO REAL

City: SOUTH SAN FRANCISCO

State Code: CA

Zip Code: 94080

County: SAN MATEO

Phone Number: 6507423200

Hospital Type: Acute Care Hospitals

Hospital Ownership: Voluntary non-profit - Other

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - YES; Nursing Care - YES

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 3; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 327; Rate: 0.36; Lower Est.: 0; Higher Est.: 0.93)

Breathing failure after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 22; Rate: NA)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 50; Rate: 4.34; Lower Est.: 0; Higher Est.: 15.67)

A wound that splits open after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 10; Rate: NA)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 336; Rate: 1.65; Lower Est.: 0; Higher Est.: 4.61)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: Not Available (Number of Patients: NA; Rate: NA)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 5; Usually: 21; Always: 74
Doctors communicated well - Sometimes/Never: 5; Usually: 15; Always: 80
Receive help as soon as they want - Sometimes/Never: 11; Usually: 27; Always: 62
Pain was well controlled - Sometimes/Never: 8; Usually: 23; Always: 69
Explained about medicines before giving it to them - Sometimes/Never: 20; Usually: 19; Always: 61
Clean room and bathroom - Sometimes/Never: 9; Usually: 24; Always: 67
Area around their room were quiet at night - Sometimes/Never: 21; Usually: 37; Always: 42
Provided recovery at home instructions - Yes: 83; No: 17
Hospital rating (O to 10; 10 highest) - 6 or lower: 7; 7 or 8: 27; 9 or 10: 66
YES, would recommend the hospital: 71
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 66

Percentage of Patients who would recommend the hospital: Definitely Recommend: 71; Probably Recommend: 24; Not Recommend: 5

Surgery patients given the right antibiotic to prevent infection: NA

Patients treated at the right time within 24 hrs before or after: NA

Outpatients having surgery who got an antibiotic at the right time: NA

Outpatients having surgery who got the right kind of antibiotic: NA

ProviderNumber: 50195

Title: WASHINGTON HOSPITAL

Address1: 2000 MOWRY AVE

City: FREMONT

State Code: CA

Zip Code: 94538

County: ALAMEDA

Phone Number: 5107971111

Hospital Type: Acute Care Hospitals

Hospital Ownership: Government - Hospital District or Authority

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - YES; Stroke Care - YES; Nursing Care - YES

Death from serious treatable complications after surgery Compared to National Average: No Different (Number of Patients: 83; Rate: 105.63; Lower Est.: 64.33; Higher Est.: 146.93)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 8452; Rate: 0.2; Lower Est.: 0; Higher Est.: 0.55)

Breathing failure after surgery Compared to National Average: Better (Number of Patients: 1638; Rate: 5.33; Lower Est.: 0.86; Higher Est.: 9.8)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 2879; Rate: 4.02; Lower Est.: 0.73; Higher Est.: 7.31)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 147; Rate: 1.94; Lower Est.: 0; Higher Est.: 4.04)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 8739; Rate: 1.64; Lower Est.: 0.44; Higher Est.: 2.84)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Number of Cases Too Small (Number of Patients: 6; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 123; Rate: 2.57; Lower Est.: 1.02; Higher Est.: 4.12)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 9; Usually: 21; Always: 70
Doctors communicated well - Sometimes/Never: 7; Usually: 17; Always: 76
Receive help as soon as they want - Sometimes/Never: 18; Usually: 28; Always: 54
Pain was well controlled - Sometimes/Never: 11; Usually: 25; Always: 64
Explained about medicines before giving it to them - Sometimes/Never: 25; Usually: 19; Always: 56
Clean room and bathroom - Sometimes/Never: 18; Usually: 26; Always: 56
Area around their room were quiet at night - Sometimes/Never: 23; Usually: 34; Always: 43
Provided recovery at home instructions - Yes: 82; No: 18
Hospital rating (O to 10; 10 highest) - 6 or lower: 10; 7 or 8: 33; 9 or 10: 57
YES, would recommend the hospital: 69
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 57

Percentage of Patients who would recommend the hospital: Definitely Recommend: 69; Probably Recommend: 26; Not Recommend: 5

Surgery patients given the right antibiotic to prevent infection: 100% (Number of Patients: 337)

Patients treated at the right time within 24 hrs before or after: 97% (Number of Patients: 118)

Outpatients having surgery who got an antibiotic at the right time: 98% (Number of Patients: 168)

Outpatients having surgery who got the right kind of antibiotic: 98% (Number of Patients: 167)