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ProviderNumber: 50096

Title: DOCTORS HOSPITAL OF WEST COVINA, INC

Address1: 725 S ORANGE AVE

City: WEST COVINA

State Code: CA

Zip Code: 91790

County: LOS ANGELES

Phone Number: 6263388481

Hospital Type: Acute Care Hospitals

Hospital Ownership: Proprietary

Emergency Services: No

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: Not Available - Number of Patients: NA; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 163; Rate: 0.38; Lower Est.: 0; Higher Est.: 0.97)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 79; Rate: 13.31; Lower Est.: 3.9; Higher Est.: 22.72)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 84; Rate: 4.29; Lower Est.: 0; Higher Est.: 15.56)

A wound that splits open after surgery Compared to National Average: Not Available - Number of Patients: NA; Rate: NA)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 165; Rate: 1.92; Lower Est.: 0; Higher Est.: 5.1)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: Not Available (Number of Patients: NA; Rate: NA)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 4; Usually: 9; Always: 87
Doctors communicated well - Sometimes/Never: 5; Usually: 16; Always: 79
Receive help as soon as they want - Sometimes/Never: 3; Usually: 8; Always: 89
Pain was well controlled - Sometimes/Never: 2; Usually: 7; Always: 91
Explained about medicines before giving it to them - Sometimes/Never: 16; Usually: 12; Always: 72
Clean room and bathroom - Sometimes/Never: 4; Usually: 5; Always: 91
Area around their room were quiet at night - Sometimes/Never: 2; Usually: 41; Always: 57
Provided recovery at home instructions - Yes: 89; No: 11
Hospital rating (O to 10; 10 highest) - 6 or lower: 6; 7 or 8: 6; 9 or 10: 88
YES, would recommend the hospital: 80
Number of completed Surveys: Fewer than 100

Patients who gave their hospital a rating of 9 or 10 on a scale: 88

Percentage of Patients who would recommend the hospital: Definitely Recommend: 80; Probably Recommend: 18; Not Recommend: 2

Surgery patients given the right antibiotic to prevent infection: 98% (Number of Patients: 41)

Patients treated at the right time within 24 hrs before or after: 100% (Number of Patients: 1)

Outpatients having surgery who got an antibiotic at the right time: 84% (Number of Patients: 19)

Outpatients having surgery who got the right kind of antibiotic: 94% (Number of Patients: 18)

ProviderNumber: 50758

Title: MONTCLAIR HOSPITAL MEDICAL CENTER

Address1: 5000 SAN BERNARDINO ST

City: MONTCLAIR

State Code: CA

Zip Code: 91763

County: SAN BERNARDINO

Phone Number: 9096258300

Hospital Type: Acute Care Hospitals

Hospital Ownership: Voluntary non-profit - Private

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 14; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 1604; Rate: 0.23; Lower Est.: 0; Higher Est.: 0.68)

Breathing failure after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 18; Rate: NA)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 98; Rate: 3.12; Lower Est.: 0; Higher Est.: 12.72)

A wound that splits open after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 21; Rate: NA)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 1630; Rate: 1.11; Lower Est.: 0; Higher Est.: 3.52)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: Number of Cases Too Small (Number of Patients: 17; Rate: NA)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 14; Usually: 23; Always: 63
Doctors communicated well - Sometimes/Never: 11; Usually: 18; Always: 71
Receive help as soon as they want - Sometimes/Never: 19; Usually: 30; Always: 51
Pain was well controlled - Sometimes/Never: 13; Usually: 26; Always: 61
Explained about medicines before giving it to them - Sometimes/Never: 34; Usually: 18; Always: 48
Clean room and bathroom - Sometimes/Never: 13; Usually: 24; Always: 63
Area around their room were quiet at night - Sometimes/Never: 24; Usually: 36; Always: 40
Provided recovery at home instructions - Yes: 75; No: 25
Hospital rating (O to 10; 10 highest) - 6 or lower: 17; 7 or 8: 26; 9 or 10: 57
YES, would recommend the hospital: 56
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 57

Percentage of Patients who would recommend the hospital: Definitely Recommend: 56; Probably Recommend: 28; Not Recommend: 16

Surgery patients given the right antibiotic to prevent infection: 83% (Number of Patients: 12)

Patients treated at the right time within 24 hrs before or after: 100% (Number of Patients: 29)

Outpatients having surgery who got an antibiotic at the right time: 50% (Number of Patients: 6)

Outpatients having surgery who got the right kind of antibiotic: 83% (Number of Patients: 6)

ProviderNumber: 50589

Title: PLACENTIA LINDA HOSPITAL

Address1: 1301 N ROSE DRIVE

City: PLACENTIA

State Code: CA

Zip Code: 92870

County: ORANGE

Phone Number: 7149932000

Hospital Type: Acute Care Hospitals

Hospital Ownership: Proprietary

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - YES; Nursing Care - YES

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 9; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 1977; Rate: 0.84; Lower Est.: 0.33; Higher Est.: 1.35)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 178; Rate: 9.4; Lower Est.: 0.62; Higher Est.: 18.18)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 457; Rate: 1.85; Lower Est.: 0; Higher Est.: 9.26)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 61; Rate: 2.07; Lower Est.: 0; Higher Est.: 4.25)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 2019; Rate: 3.31; Lower Est.: 1.15; Higher Est.: 5.47)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 70; Rate: 2.45; Lower Est.: 0.76; Higher Est.: 4.14)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 6; Usually: 18; Always: 76
Doctors communicated well - Sometimes/Never: 5; Usually: 17; Always: 78
Receive help as soon as they want - Sometimes/Never: 11; Usually: 27; Always: 62
Pain was well controlled - Sometimes/Never: 7; Usually: 25; Always: 68
Explained about medicines before giving it to them - Sometimes/Never: 22; Usually: 17; Always: 61
Clean room and bathroom - Sometimes/Never: 10; Usually: 16; Always: 74
Area around their room were quiet at night - Sometimes/Never: 16; Usually: 33; Always: 51
Provided recovery at home instructions - Yes: 81; No: 19
Hospital rating (O to 10; 10 highest) - 6 or lower: 8; 7 or 8: 22; 9 or 10: 70
YES, would recommend the hospital: 75
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 70

Percentage of Patients who would recommend the hospital: Definitely Recommend: 75; Probably Recommend: 20; Not Recommend: 5

Surgery patients given the right antibiotic to prevent infection: 98% (Number of Patients: 266)

Patients treated at the right time within 24 hrs before or after: 91% (Number of Patients: 157)

Outpatients having surgery who got an antibiotic at the right time: 99% (Number of Patients: 84)

Outpatients having surgery who got the right kind of antibiotic: 98% (Number of Patients: 84)

ProviderNumber: 50597

Title: FOOTHILL PRESBYTERIAN HOSPITAL

Address1: 250 S GRAND AVE

City: GLENDORA

State Code: CA

Zip Code: 91740

County: LOS ANGELES

Phone Number: 6269638411

Hospital Type: Acute Care Hospitals

Hospital Ownership: Voluntary non-profit - Private

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - YES

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 21; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 2300; Rate: 0.38; Lower Est.: 0; Higher Est.: 0.85)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 128; Rate: 8.42; Lower Est.: 0.13; Higher Est.: 16.71)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 413; Rate: 2.96; Lower Est.: 0; Higher Est.: 10)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 98; Rate: 2.52; Lower Est.: 0.38; Higher Est.: 4.66)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 2379; Rate: 1.81; Lower Est.: 0; Higher Est.: 3.81)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 64; Rate: 1.94; Lower Est.: 0.45; Higher Est.: 3.43)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 6; Usually: 21; Always: 73
Doctors communicated well - Sometimes/Never: 6; Usually: 18; Always: 76
Receive help as soon as they want - Sometimes/Never: 9; Usually: 27; Always: 64
Pain was well controlled - Sometimes/Never: 4; Usually: 29; Always: 67
Explained about medicines before giving it to them - Sometimes/Never: 26; Usually: 18; Always: 56
Clean room and bathroom - Sometimes/Never: 11; Usually: 18; Always: 71
Area around their room were quiet at night - Sometimes/Never: 25; Usually: 35; Always: 40
Provided recovery at home instructions - Yes: 77; No: 23
Hospital rating (O to 10; 10 highest) - 6 or lower: 9; 7 or 8: 23; 9 or 10: 68
YES, would recommend the hospital: 74
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 68

Percentage of Patients who would recommend the hospital: Definitely Recommend: 74; Probably Recommend: 21; Not Recommend: 5

Surgery patients given the right antibiotic to prevent infection: 96% (Number of Patients: 140)

Patients treated at the right time within 24 hrs before or after: 83% (Number of Patients: 157)

Outpatients having surgery who got an antibiotic at the right time: 96% (Number of Patients: 119)

Outpatients having surgery who got the right kind of antibiotic: 92% (Number of Patients: 119)

ProviderNumber: 50609

Title: KAISER FOUNDATION HOSPITAL ANAHEIM

Address1: 441 N LAKEVIEW AVENUE

City: ANAHEIM

State Code: CA

Zip Code: 92807

County: ORANGE

Phone Number: 7142794000

Hospital Type: Acute Care Hospitals

Hospital Ownership: Voluntary non-profit - Other

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - YES

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 10; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 1021; Rate: 0.31; Lower Est.: 0; Higher Est.: 0.84)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 72; Rate: 7.69; Lower Est.: 0; Higher Est.: 16.76)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 184; Rate: 4.91; Lower Est.: 0; Higher Est.: 13.97)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 30; Rate: 2.67; Lower Est.: 0.47; Higher Est.: 4.87)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 1061; Rate: 1.18; Lower Est.: 0; Higher Est.: 3.67)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Number of Cases Too Small (Number of Patients: 4; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 26; Rate: 2.76; Lower Est.: 0.98; Higher Est.: 4.54)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 5; Usually: 21; Always: 74
Doctors communicated well - Sometimes/Never: 4; Usually: 15; Always: 81
Receive help as soon as they want - Sometimes/Never: 10; Usually: 25; Always: 65
Pain was well controlled - Sometimes/Never: 6; Usually: 24; Always: 70
Explained about medicines before giving it to them - Sometimes/Never: 20; Usually: 20; Always: 60
Clean room and bathroom - Sometimes/Never: 6; Usually: 19; Always: 75
Area around their room were quiet at night - Sometimes/Never: 10; Usually: 30; Always: 60
Provided recovery at home instructions - Yes: 84; No: 16
Hospital rating (O to 10; 10 highest) - 6 or lower: 6; 7 or 8: 19; 9 or 10: 75
YES, would recommend the hospital: 77
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 75

Percentage of Patients who would recommend the hospital: Definitely Recommend: 77; Probably Recommend: 19; Not Recommend: 4

Surgery patients given the right antibiotic to prevent infection: NA

Patients treated at the right time within 24 hrs before or after: NA

Outpatients having surgery who got an antibiotic at the right time: NA

Outpatients having surgery who got the right kind of antibiotic: NA