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ProviderNumber: 50481

Title: WEST HILLS HOSPITAL & MEDICAL CENTER

Address1: 7300 MEDICAL CENTER DR

City: WEST HILLS

State Code: CA

Zip Code: 91307

County: LOS ANGELES

Phone Number: 8186764100

Hospital Type: Acute Care Hospitals

Hospital Ownership: Proprietary

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - YES; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: No Different (Number of Patients: 65; Rate: 104.06; Lower Est.: 58; Higher Est.: 150.12)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 5145; Rate: 0.44; Lower Est.: 0.05; Higher Est.: 0.83)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 666; Rate: 6.55; Lower Est.: 0.96; Higher Est.: 12.14)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 1405; Rate: 6.52; Lower Est.: 2.01; Higher Est.: 11.03)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 213; Rate: 2.38; Lower Est.: 0.3; Higher Est.: 4.46)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 5602; Rate: 1; Lower Est.: 0; Higher Est.: 2.37)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 138; Rate: 2.98; Lower Est.: 1.45; Higher Est.: 4.51)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 9; Usually: 25; Always: 66
Doctors communicated well - Sometimes/Never: 7; Usually: 18; Always: 75
Receive help as soon as they want - Sometimes/Never: 19; Usually: 34; Always: 47
Pain was well controlled - Sometimes/Never: 10; Usually: 26; Always: 64
Explained about medicines before giving it to them - Sometimes/Never: 33; Usually: 20; Always: 47
Clean room and bathroom - Sometimes/Never: 15; Usually: 25; Always: 60
Area around their room were quiet at night - Sometimes/Never: 21; Usually: 35; Always: 44
Provided recovery at home instructions - Yes: 79; No: 21
Hospital rating (O to 10; 10 highest) - 6 or lower: 12; 7 or 8: 30; 9 or 10: 58
YES, would recommend the hospital: 65
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 58

Percentage of Patients who would recommend the hospital: Definitely Recommend: 65; Probably Recommend: 27; Not Recommend: 8

Surgery patients given the right antibiotic to prevent infection: 99% (Number of Patients: 315)

Patients treated at the right time within 24 hrs before or after: 95% (Number of Patients: 213)

Outpatients having surgery who got an antibiotic at the right time: 94% (Number of Patients: 105)

Outpatients having surgery who got the right kind of antibiotic: 99% (Number of Patients: 102)

ProviderNumber: 50644

Title: LOS ANGELES METROPOLITAN MEDICAL CTR

Address1: 2231 S WESTERN AVE

City: LOS ANGELES

State Code: CA

Zip Code: 90018

County: LOS ANGELES

Phone Number: 3237307300

Hospital Type: Acute Care Hospitals

Hospital Ownership: Proprietary

Emergency Services: No

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 19; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 2566; Rate: 0.29; Lower Est.: 0; Higher Est.: 0.8)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 106; Rate: 8.52; Lower Est.: 0.19; Higher Est.: 16.85)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 147; Rate: 3.32; Lower Est.: 0; Higher Est.: 13.22)

A wound that splits open after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 11; Rate: NA)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 2604; Rate: 1.18; Lower Est.: 0; Higher Est.: 3.67)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: Number of Cases Too Small (Number of Patients: 5; Rate: NA)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: N/A; Usually: N/A; Always: N/A
Doctors communicated well - Sometimes/Never: N/A; Usually: N/A; Always: N/A
Receive help as soon as they want - Sometimes/Never: N/A; Usually: N/A; Always: N/A
Pain was well controlled - Sometimes/Never: N/A; Usually: N/A; Always: N/A
Explained about medicines before giving it to them - Sometimes/Never: N/A; Usually: N/A; Always: N/A
Clean room and bathroom - Sometimes/Never: N/A; Usually: N/A; Always: N/A
Area around their room were quiet at night - Sometimes/Never: N/A; Usually: N/A; Always: N/A
Provided recovery at home instructions - Yes: N/A; No: N/A
Hospital rating (O to 10; 10 highest) - 6 or lower: N/A; 7 or 8: N/A; 9 or 10: N/A
YES, would recommend the hospital: N/A
Number of completed Surveys: N/A

Patients who gave their hospital a rating of 9 or 10 on a scale:

Percentage of Patients who would recommend the hospital: Definitely Recommend: N/A; Probably Recommend: N/A; Not Recommend: N/A

Surgery patients given the right antibiotic to prevent infection: 86% (Number of Patients: 7)

Patients treated at the right time within 24 hrs before or after: 100% (Number of Patients: 5)

Outpatients having surgery who got an antibiotic at the right time: 77% (Number of Patients: 13)

Outpatients having surgery who got the right kind of antibiotic: 100% (Number of Patients: 11)

ProviderNumber: 50471

Title: GOOD SAMARITAN HOSPITAL

Address1: 1225 WILSHIRE BOULEVARD

City: LOS ANGELES

State Code: CA

Zip Code: 90017

County: LOS ANGELES

Phone Number: 2139772121

Hospital Type: Acute Care Hospitals

Hospital Ownership: Proprietary

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - YES; Stroke Care - NO; Nursing Care - YES

Death from serious treatable complications after surgery Compared to National Average: No Different (Number of Patients: 113; Rate: 112; Lower Est.: 70.47; Higher Est.: 153.53)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 8258; Rate: 0.36; Lower Est.: 0.03; Higher Est.: 0.69)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 1022; Rate: 7.49; Lower Est.: 3.28; Higher Est.: 11.7)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 3218; Rate: 3.79; Lower Est.: 0.71; Higher Est.: 6.87)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 224; Rate: 1.81; Lower Est.: 0; Higher Est.: 3.85)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 8483; Rate: 2.17; Lower Est.: 1.11; Higher Est.: 3.23)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Number of Cases Too Small (Number of Patients: 11; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 81; Rate: 2.87; Lower Est.: 1.22; Higher Est.: 4.52)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 10; Usually: 25; Always: 65
Doctors communicated well - Sometimes/Never: 8; Usually: 18; Always: 74
Receive help as soon as they want - Sometimes/Never: 19; Usually: 35; Always: 46
Pain was well controlled - Sometimes/Never: 10; Usually: 31; Always: 59
Explained about medicines before giving it to them - Sometimes/Never: 24; Usually: 21; Always: 55
Clean room and bathroom - Sometimes/Never: 14; Usually: 24; Always: 62
Area around their room were quiet at night - Sometimes/Never: 17; Usually: 40; Always: 43
Provided recovery at home instructions - Yes: 75; No: 25
Hospital rating (O to 10; 10 highest) - 6 or lower: 10; 7 or 8: 24; 9 or 10: 66
YES, would recommend the hospital: 68
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 66

Percentage of Patients who would recommend the hospital: Definitely Recommend: 68; Probably Recommend: 28; Not Recommend: 4

Surgery patients given the right antibiotic to prevent infection: 99% (Number of Patients: 408)

Patients treated at the right time within 24 hrs before or after: 94% (Number of Patients: 250)

Outpatients having surgery who got an antibiotic at the right time: 88% (Number of Patients: 165)

Outpatients having surgery who got the right kind of antibiotic: 96% (Number of Patients: 157)

ProviderNumber: 50752

Title: BROTMAN MEDICAL CENTER

Address1: 3828 DELMAS TERRACE

City: CULVER CITY

State Code: CA

Zip Code: 90231

County: LOS ANGELES

Phone Number: 3108367000

Hospital Type: Acute Care Hospitals

Hospital Ownership: Proprietary

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: No Different (Number of Patients: 52; Rate: 117.61; Lower Est.: 73.08; Higher Est.: 162.14)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 4749; Rate: 0.17; Lower Est.: 0; Higher Est.: 0.56)

Breathing failure after surgery Compared to National Average: Worse (Number of Patients: 122; Rate: 21.03; Lower Est.: 13.03; Higher Est.: 29.03)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 650; Rate: 7.3; Lower Est.: 1.5; Higher Est.: 13.1)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 86; Rate: 2.53; Lower Est.: 0.39; Higher Est.: 4.67)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 4856; Rate: 1.72; Lower Est.: 0.05; Higher Est.: 3.39)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Number of Cases Too Small (Number of Patients: 8; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 47; Rate: 2.5; Lower Est.: 0.91; Higher Est.: 4.09)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 19; Usually: 26; Always: 55
Doctors communicated well - Sometimes/Never: 11; Usually: 22; Always: 67
Receive help as soon as they want - Sometimes/Never: 31; Usually: 30; Always: 39
Pain was well controlled - Sometimes/Never: 19; Usually: 25; Always: 56
Explained about medicines before giving it to them - Sometimes/Never: 37; Usually: 21; Always: 42
Clean room and bathroom - Sometimes/Never: 16; Usually: 26; Always: 58
Area around their room were quiet at night - Sometimes/Never: 25; Usually: 31; Always: 44
Provided recovery at home instructions - Yes: 67; No: 33
Hospital rating (O to 10; 10 highest) - 6 or lower: 23; 7 or 8: 29; 9 or 10: 48
YES, would recommend the hospital: 48
Number of completed Surveys: Between 100 and 299

Patients who gave their hospital a rating of 9 or 10 on a scale: 48

Percentage of Patients who would recommend the hospital: Definitely Recommend: 48; Probably Recommend: 31; Not Recommend: 21

Surgery patients given the right antibiotic to prevent infection: 91% (Number of Patients: 86)

Patients treated at the right time within 24 hrs before or after: 67% (Number of Patients: 70)

Outpatients having surgery who got an antibiotic at the right time: 87% (Number of Patients: 118)

Outpatients having surgery who got the right kind of antibiotic: 95% (Number of Patients: 113)

ProviderNumber: 50378

Title: PACIFICA HOSPITAL OF THE VALLEY

Address1: 9449 SAN FERNANDO RD

City: SUN VALLEY

State Code: CA

Zip Code: 91352

County: LOS ANGELES

Phone Number: 8187673310

Hospital Type: Acute Care Hospitals

Hospital Ownership: Proprietary

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: Not Available - Number of Patients: NA; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 2039; Rate: 0.3; Lower Est.: 0; Higher Est.: 0.81)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 44; Rate: 9.09; Lower Est.: 0; Higher Est.: 18.95)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 91; Rate: 4.07; Lower Est.: 0; Higher Est.: 15.05)

A wound that splits open after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 12; Rate: NA)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 2068; Rate: 1.3; Lower Est.: 0; Higher Est.: 3.93)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: Number of Cases Too Small (Number of Patients: 18; Rate: NA)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 9; Usually: 20; Always: 71
Doctors communicated well - Sometimes/Never: 5; Usually: 16; Always: 79
Receive help as soon as they want - Sometimes/Never: 16; Usually: 27; Always: 57
Pain was well controlled - Sometimes/Never: 10; Usually: 21; Always: 69
Explained about medicines before giving it to them - Sometimes/Never: 22; Usually: 19; Always: 59
Clean room and bathroom - Sometimes/Never: 9; Usually: 19; Always: 72
Area around their room were quiet at night - Sometimes/Never: 14; Usually: 29; Always: 57
Provided recovery at home instructions - Yes: 74; No: 26
Hospital rating (O to 10; 10 highest) - 6 or lower: 10; 7 or 8: 25; 9 or 10: 65
YES, would recommend the hospital: 62
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 65

Percentage of Patients who would recommend the hospital: Definitely Recommend: 62; Probably Recommend: 28; Not Recommend: 10

Surgery patients given the right antibiotic to prevent infection: 100% (Number of Patients: 23)

Patients treated at the right time within 24 hrs before or after: 64% (Number of Patients: 22)

Outpatients having surgery who got an antibiotic at the right time: 80% (Number of Patients: 15)

Outpatients having surgery who got the right kind of antibiotic: 100% (Number of Patients: 15)