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ProviderNumber: 50567

Title: MISSION HOSPITAL REGIONAL MED CENTER

Address1: 27700 MEDICAL CENTER RD

City: MISSION VIEJO

State Code: CA

Zip Code: 92691

County: ORANGE

Phone Number: 9493641400

Hospital Type: Acute Care Hospitals

Hospital Ownership: Proprietary

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - YES; Stroke Care - NO; Nursing Care - YES

Death from serious treatable complications after surgery Compared to National Average: No Different (Number of Patients: 131; Rate: 104.54; Lower Est.: 69.48; Higher Est.: 139.6)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 9843; Rate: 0.46; Lower Est.: 0.15; Higher Est.: 0.77)

Breathing failure after surgery Compared to National Average: Better (Number of Patients: 1205; Rate: 5.11; Lower Est.: 0.97; Higher Est.: 9.25)

Serious blood clots after surgery Compared to National Average: Worse (Number of Patients: 2801; Rate: 10.6; Lower Est.: 7.31; Higher Est.: 13.89)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 242; Rate: 2.69; Lower Est.: 0.69; Higher Est.: 4.69)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 10258; Rate: 1.75; Lower Est.: 0.73; Higher Est.: 2.77)

Serious Complications Compared to National Average: Worse (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Number of Cases Too Small (Number of Patients: 19; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 225; Rate: 2.46; Lower Est.: 1.07; Higher Est.: 3.85)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 4; Usually: 22; Always: 74
Doctors communicated well - Sometimes/Never: 5; Usually: 17; Always: 78
Receive help as soon as they want - Sometimes/Never: 14; Usually: 31; Always: 55
Pain was well controlled - Sometimes/Never: 8; Usually: 24; Always: 68
Explained about medicines before giving it to them - Sometimes/Never: 23; Usually: 21; Always: 56
Clean room and bathroom - Sometimes/Never: 8; Usually: 22; Always: 70
Area around their room were quiet at night - Sometimes/Never: 15; Usually: 38; Always: 47
Provided recovery at home instructions - Yes: 80; No: 20
Hospital rating (O to 10; 10 highest) - 6 or lower: 6; 7 or 8: 18; 9 or 10: 76
YES, would recommend the hospital: 81
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 76

Percentage of Patients who would recommend the hospital: Definitely Recommend: 81; Probably Recommend: 16; Not Recommend: 3

Surgery patients given the right antibiotic to prevent infection: 98% (Number of Patients: 364)

Patients treated at the right time within 24 hrs before or after: 81% (Number of Patients: 155)

Outpatients having surgery who got an antibiotic at the right time: 94% (Number of Patients: 338)

Outpatients having surgery who got the right kind of antibiotic: 96% (Number of Patients: 348)

ProviderNumber: 50701

Title: SOUTHWEST HEALTHCARE SYSTEM

Address1: 25500 MEDICAL CENTER DRIVE

City: MURRIETA

State Code: CA

Zip Code: 92562

County: RIVERSIDE

Phone Number: 9516966000

Hospital Type: Acute Care Hospitals

Hospital Ownership: Proprietary

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: No Different (Number of Patients: 56; Rate: 124.33; Lower Est.: 78.23; Higher Est.: 170.43)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 6601; Rate: 0.29; Lower Est.: 0; Higher Est.: 0.64)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 512; Rate: 7.97; Lower Est.: 1.8; Higher Est.: 14.14)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 1261; Rate: 3.7; Lower Est.: 0; Higher Est.: 8.44)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 188; Rate: 2.34; Lower Est.: 0.28; Higher Est.: 4.4)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 6697; Rate: 2.22; Lower Est.: 0.87; Higher Est.: 3.57)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Number of Cases Too Small (Number of Patients: 9; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 128; Rate: 2.89; Lower Est.: 1.24; Higher Est.: 4.54)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 12; Usually: 25; Always: 63
Doctors communicated well - Sometimes/Never: 8; Usually: 19; Always: 73
Receive help as soon as they want - Sometimes/Never: 21; Usually: 32; Always: 47
Pain was well controlled - Sometimes/Never: 11; Usually: 28; Always: 61
Explained about medicines before giving it to them - Sometimes/Never: 29; Usually: 21; Always: 50
Clean room and bathroom - Sometimes/Never: 21; Usually: 25; Always: 54
Area around their room were quiet at night - Sometimes/Never: 25; Usually: 35; Always: 40
Provided recovery at home instructions - Yes: 80; No: 20
Hospital rating (O to 10; 10 highest) - 6 or lower: 19; 7 or 8: 34; 9 or 10: 47
YES, would recommend the hospital: 49
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 47

Percentage of Patients who would recommend the hospital: Definitely Recommend: 49; Probably Recommend: 36; Not Recommend: 15

Surgery patients given the right antibiotic to prevent infection: 94% (Number of Patients: 847)

Patients treated at the right time within 24 hrs before or after: 85% (Number of Patients: 334)

Outpatients having surgery who got an antibiotic at the right time: 89% (Number of Patients: 127)

Outpatients having surgery who got the right kind of antibiotic: 84% (Number of Patients: 126)

ProviderNumber: 50684

Title: MENIFEE VALLEY MEDICAL CENTER

Address1: 28400 MCCALL B0ULEVARD

City: SUN CITY

State Code: CA

Zip Code: 92585

County: RIVERSIDE

Phone Number: 9516798888

Hospital Type: Acute Care Hospitals

Hospital Ownership: Government - Hospital District or Authority

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 13; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 2498; Rate: 0.47; Lower Est.: 0.02; Higher Est.: 0.92)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 55; Rate: 11.71; Lower Est.: 1.91; Higher Est.: 21.51)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 257; Rate: 2.43; Lower Est.: 0; Higher Est.: 10.9)

A wound that splits open after surgery Compared to National Average: No Different (Number of Patients: 47; Rate: 2.04; Lower Est.: 0; Higher Est.: 4.2)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 2572; Rate: 0.85; Lower Est.: 0; Higher Est.: 2.97)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 54; Rate: 3.44; Lower Est.: 1.73; Higher Est.: 5.15)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 7; Usually: 26; Always: 67
Doctors communicated well - Sometimes/Never: 7; Usually: 26; Always: 67
Receive help as soon as they want - Sometimes/Never: 18; Usually: 32; Always: 50
Pain was well controlled - Sometimes/Never: 8; Usually: 26; Always: 66
Explained about medicines before giving it to them - Sometimes/Never: 28; Usually: 20; Always: 52
Clean room and bathroom - Sometimes/Never: 11; Usually: 26; Always: 63
Area around their room were quiet at night - Sometimes/Never: 19; Usually: 36; Always: 45
Provided recovery at home instructions - Yes: 68; No: 32
Hospital rating (O to 10; 10 highest) - 6 or lower: 14; 7 or 8: 36; 9 or 10: 50
YES, would recommend the hospital: 54
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 50

Percentage of Patients who would recommend the hospital: Definitely Recommend: 54; Probably Recommend: 38; Not Recommend: 8

Surgery patients given the right antibiotic to prevent infection: 98% (Number of Patients: 120)

Patients treated at the right time within 24 hrs before or after: 94% (Number of Patients: 113)

Outpatients having surgery who got an antibiotic at the right time: 97% (Number of Patients: 36)

Outpatients having surgery who got the right kind of antibiotic: 74% (Number of Patients: 35)

ProviderNumber: 50435

Title: FALLBROOK HOSPITAL

Address1: 624 E ELDER ST

City: FALLBROOK

State Code: CA

Zip Code: 92028

County: SAN DIEGO

Phone Number: 7607281191

Hospital Type: Acute Care Hospitals

Hospital Ownership: Government - Hospital District or Authority

Emergency Services: Yes

Registries: Registries: Cardiac Surgery - NO; Stroke Care - NO; Nursing Care - NO

Death from serious treatable complications after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 8; Rate: NA)

Collapsed lung due to medical treatment Compared to National Average: No Different (Number of Patients: 1529; Rate: 0.32; Lower Est.: 0; Higher Est.: 0.85)

Breathing failure after surgery Compared to National Average: No Different (Number of Patients: 239; Rate: 6.93; Lower Est.: 0; Higher Est.: 15.55)

Serious blood clots after surgery Compared to National Average: No Different (Number of Patients: 325; Rate: 2.44; Lower Est.: 0; Higher Est.: 10.95)

A wound that splits open after surgery Compared to National Average: Number of Cases Too Small - Number of Patients: 24; Rate: NA)

Accidental cuts and tears from medical treatment Compared to National Average: No Different (Number of Patients: 1576; Rate: 1.14; Lower Est.: 0; Higher Est.: 3.59)

Serious Complications Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Death after surgery to repair a weakness in the abdominal aorta: Not Available (Number of Patients: NA; Rate: NA)

Deaths after admission for broken hip Compared to National Average: No Different (Number of Patients: 43; Rate: 3.23; Lower Est.: 1.49; Higher Est.: 4.97)

Deaths from Certain Conditions Compared to National Average: No Different (Number of Patients: NA; Rate: NA)

Patient Review Communication:
Nurses communicated well - Sometimes/Never: 7; Usually: 21; Always: 72
Doctors communicated well - Sometimes/Never: 4; Usually: 16; Always: 80
Receive help as soon as they want - Sometimes/Never: 11; Usually: 32; Always: 57
Pain was well controlled - Sometimes/Never: 7; Usually: 25; Always: 68
Explained about medicines before giving it to them - Sometimes/Never: 26; Usually: 17; Always: 57
Clean room and bathroom - Sometimes/Never: 14; Usually: 24; Always: 62
Area around their room were quiet at night - Sometimes/Never: 20; Usually: 36; Always: 44
Provided recovery at home instructions - Yes: 80; No: 20
Hospital rating (O to 10; 10 highest) - 6 or lower: 10; 7 or 8: 27; 9 or 10: 63
YES, would recommend the hospital: 63
Number of completed Surveys: 300 or more

Patients who gave their hospital a rating of 9 or 10 on a scale: 63

Percentage of Patients who would recommend the hospital: Definitely Recommend: 63; Probably Recommend: 30; Not Recommend: 7

Surgery patients given the right antibiotic to prevent infection: 99% (Number of Patients: 305)

Patients treated at the right time within 24 hrs before or after: 96% (Number of Patients: 51)

Outpatients having surgery who got an antibiotic at the right time: 98% (Number of Patients: 55)

Outpatients having surgery who got the right kind of antibiotic: 93% (Number of Patients: 54)